The following Terms of Service ("Terms"), which incorporate by reference our Privacy Policy, AI Terms, and Community House Rules, constitute a binding legal agreement between you and Internet Marketing Group FlightAce Inc. (the "Company," "we," "us," or "our").
These Terms govern your access to and use of the websites, content, products, and services offered by the Company under its brand names, including but not limited to Enneagram Matrix and Valley of Guardians. This includes, without limitation, the websites EnneagramMatrix.com and ValleyofGuardians.com, any affiliated subdomains, online courses, AI coaching tools, and community platforms (collectively, the "Services").
By accessing our websites, creating an account, making a purchase, or using any of our Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.
These Terms of Service (the “Terms”), which incorporate by reference our Privacy Policy, AI Terms, and Community House Rules, constitute a binding legal agreement between you and Internet Marketing Group FlightAce Inc. (the “Company,” “we,” “us,” or “our”).
These Terms govern your access to and use of the websites, content, products, and services offered by the Company under its brand names, including but not limited to Enneagram Matrix and Valley of Guardians. This includes, without limitation, the websites EnneagramMatrix.com and ValleyofGuardians.com, any affiliated subdomains, the Pi9 Purpose Intelligence® program, AI coaching tools, and the online community platform (collectively, the “Services”).
By browsing our public websites, creating an account, making a purchase, or by accessing or using any of our Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
To access certain features of the Services, including the Valley of Guardians community and the Pi9 Purpose Intelligence® program, you will be required to register for an account. By registering, you agree to provide and maintain true, accurate, current, and complete information about yourself as prompted by the registration form. Your registration data and certain other information about you are governed by our Privacy Policy.
You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for any and all activities that occur under your password or account. Each account is for a single user only. You agree not to share your username and password with any other person. You agree to (a) immediately notify the Company of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. The Company will not be liable for any loss or damage arising from your failure to comply with this Section.
The Services are intended for individuals aged 18 years or older. Individuals under the age of 18 are not permitted to use the Services. By registering for an account or using the Services, you represent and warrant that you are at least 18 years of age.
2.4.1 Personal Use License. Upon purchase of a membership and subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and its content solely for your own individual, personal, non-commercial, and educational purposes. This license is for one person and is not to be shared. It is granted for the duration of your active membership. Except for this foregoing limited license, no right, title, or interest in the Services or its content is transferred to you. You agree not to use the Services for any form of public performance.
2.4.2 Corporate and Team Use. The Personal Use License described above does not extend to use by multiple individuals within an organization or for internal business purposes, such as corporate training or team development programs. We welcome and offer specific programs and multi-seat licenses for such use. Access for teams and businesses is governed by a separate Corporate Services Agreement. To inquire about purchasing access for your organization, please contact us at corporate@enneagramMatrix.com.
The Company may use third-party websites, tools, and services ("Third-Party Services") to provide or deliver certain features of our Services to you, such as for processing payments or delivering assessments
While the Company is responsible for the intellectual property and substance of the content we create and provide through these platforms (such as the questions, proprietary logic, and evaluation of the Enneagram Matrix® assessment), the Company has no control over, and is not responsible for, the operational performance, availability, security practices, or terms of the Third-Party Service itself.
You acknowledge and agree that your use of any Third-Party Service is subject to the terms of service and privacy policies of the respective third-party provider. The Company shall not be liable, directly or indirectly, for any damage, loss, or service interruption caused or alleged to be caused by the failure, malfunction, or breach of any Third-Party Service.
You shall pay all applicable fees, including any applicable taxes, for the Services you purchase. The Company offers an annual membership ("Subscription") which may be purchased either through an upfront annual payment or through an installment payment plan ("Payment Plan"). You agree to provide the Company with true, accurate, and current information for your credit card or other valid payment instrument. You represent and warrant that you are authorized to use the payment instrument and will promptly update your account information with any changes that may occur.
By purchasing a Subscription, you are committing to a one-year membership term.
(a) Upfront Annual Payment:
If you select the upfront annual payment, your payment instrument will be charged the full annual fee at the time of purchase.
(b) Payment Plan: If you select a Payment Plan, you authorize the Company to charge your payment instrument for the initial payment at the time of purchase, and for each subsequent installment on the dates specified in the plan. To be clear, a Payment Plan is a financing option for the full annual Subscription fee. It is not a monthly subscription and cannot be cancelled before all installments are paid. You are responsible for completing all payments in your selected Payment Plan for the entire one-year term, regardless of your level of use of the Services
All Subscriptions are recurring. Whether you chose an upfront payment or a Payment Plan, your Subscription will automatically renew for a subsequent one-year term at the end of your current term. By purchasing a Subscription, you authorize the Company to automatically charge the then-current annual fee to your payment instrument on file upon renewal. The Company will send a reminder notice to your registered email address prior to your renewal date
If you have selected a Payment Plan and your payment is declined, your access to the Services will be suspended. If your account remains delinquent, the Company reserves the right to report any balance owed to a credit reporting bureau and/or a collections agency.
The Company reserves the right to change the price for new and renewing Subscriptions. The Company will communicate any price changes to you in advance. Your continued use of the Services after a price change becomes effective constitutes your agreement to pay the changed amount. You may avoid future price changes by canceling your Subscription before the renewal date.
We offer a fourteen (14) day satisfaction guarantee on your initial Subscription purchase. If you are not satisfied, you must request a refund within fourteen (14) days of your original purchase date to be eligible for a full refund. After this 14-day period, all payments are non-refundable, and you remain responsible for all payments in your chosen Payment Plan. Refunds are not available for Subscription renewals. To request a refund, please contact us at [LINK]. The Company reserves the right to refuse a refund if it determines, in its sole discretion, that a user is abusing the refund policy
This section sets the ground rules for community interaction and clarifies ownership and rights related to user-posted content
Your participation in the community aspects of the Services, including the Valley of Guardians, is subject to our Community House Rules, which are hereby incorporated by reference into these Terms. You agree to abide by these rules and any other posted guidelines to help create a safe, supportive, and respectful environment for all members. Failure to comply with the Community House Rules may result in the suspension or termination of your account.
You retain copyright and any other intellectual property rights you hold in the User Content you create and post on the Services.
With respect to the content, data, or other materials you create, post, or upload through the Services, including but not limited to comments, forum posts, and journal entries (collectively, “User Content”), you represent and warrant that you own all right, title, and interest in and to such User Content.
By creating or posting any User Content, you hereby grant the Company and its affiliates a non-exclusive, worldwide, royalty-free, fully paid-up, transferable, sublicensable, perpetual, irrevocable license to copy, display, upload, adapt, perform, publish, store, modify, and otherwise use your User Content in any and all media or distribution methods now known or later developed, solely for the purposes of operating, providing, and improving the Services. This license allows us to, for example, display your posts to other users and store them on our servers, and it ends when your content is deleted from our systems.
You agree not to use the Services to:
(a) Post or transmit any content that infringes any intellectual property, privacy, or other proprietary rights of any party;
(b) Engage in any activity that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or hateful, or is racially, ethnically, or otherwise objectionable;
(c) Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
(d) Solicit personal information from anyone under the age of 18;
(e) Engage in any commercial activities within the community, including "spam," "junk mail," "pyramid schemes," or any other form of solicitation;
(f) Interfere with or disrupt the Services or servers or networks connected to the Services;
(g) Obtain or attempt to access any materials or information through any means not intentionally made available or provided for through the Services.
The Company reserves the right to investigate and take appropriate legal action against anyone who, in its sole discretion, violates this provision, including without limitation, removing the offending content from the Services, suspending or terminating the account of such violators, and reporting them to law enforcement authorities.
Your use of any generative AI features, tools, or services made available through the Services, including the AI Copilots ("AI Services"), is subject to our AI Terms, which are hereby incorporated by reference into these Terms.
You understand and acknowledge that the AI Services, particularly the AI Copilots, are designed to provide a deeply personalized coaching experience. To make this possible, the AI must access and process specific personal information you have provided to us.
By using the AI Services, you explicitly authorize and grant the Company permission for the AI to access and use your program-related data, including but not limited to your Enneagram Matrix® results, Wheel of Life responses, Purpose Awareness Assessment data, personal values information, and any other inputs or journal entries you provide in connection with the Pi9 program. This information is used solely to tailor the AI's responses, insights, and guidance to your unique profile. Our handling and protection of this data are governed by our Privacy Policy.
You acknowledge and agree to the following:
(a) For Informational and Educational Purposes Only. The AI Services provide guidance for personal development and educational purposes. They are not a substitute for professional advice. You agree not to rely on the AI Services for medical, psychological, legal, or financial advice, diagnosis, or treatment.
(b) Accuracy and Errors. The AI Services are powered by complex and developing technology and may generate outputs that are inaccurate, incomplete, or inappropriate. The Company makes no warranty as to the accuracy, reliability, or completeness of any information provided by the AI Services. You are responsible for using your own judgment and independently verifying any information upon which you rely.
You are solely responsible for your interactions with the AI Services. While the AI is designed to use your program-related data, you agree not to submit sensitive information that is not required for or relevant to the coaching process. Prohibited inputs include, but are not limited to: government-issued identification numbers, financial account or credit card information, specific medical records, passwords, or any confidential information belonging to another person or entity.
You acknowledge and agree that the Services contain proprietary content and materials, including but not limited to the "Pi9 Purpose Intelligence®" and "Enneagram Matrix®" methodologies, course content, videos, text, graphics, software, trademarks, and logos (the "Company Content"), that are owned by Internet Marketing Group FlightAce Inc. and/or its licensors and are protected by copyright, trademark, and other applicable intellectual property laws.
Specifically, you agree that the design, structure, questions, proprietary logic, scoring algorithms, and result descriptions of the Enneagram Matrix® assessment and other proprietary tools are the confidential and proprietary intellectual property of the Company.
Except as expressly authorized by the Company in writing, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute, reproduce, create derivative works from, reverse engineer, decompile, or otherwise exploit the Company Content, in whole or in part. Any use of the Services or Company Content other than as specifically authorized herein is strictly prohibited and will result in the immediate termination of your license to use the Services. All rights not expressly granted herein are reserved by the Company.
The Company respects the intellectual property of others and expects its users to do the same. In accordance with Canada's Copyright Act, we will respond expeditiously to claims of copyright infringement committed using the Services that are reported to our designated Copyright Agent.
If you are a copyright owner, or are authorized to act on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent with a notice of claimed infringement containing the following information:
(a) Identification of the copyrighted work that you claim has been infringed;
(b) Identification of the material that is claimed to be infringing and where it is located on the Service;
(c) Your contact information, including address, telephone number, and email address;
(d) A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
(e) A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf; and
(f) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest.
Our designated Copyright Agent can be reached at: legal@enneagramMatrix.com.
The Company reserves the right, in its sole discretion, to suspend or terminate your account and access to the Services, for any reason, including, without limitation, for lack of use or if the Company believes that you have violated or acted inconsistently with the letter or spirit of these Terms. Any suspected fraudulent, abusive, or illegal activity may be grounds for terminating your use of the Services and may be referred to appropriate law enforcement authorities.
The Company may effect such termination without prior notice. You agree that any termination of your account under this provision may be made without a refund of any fees paid and without forgiveness of any remaining payments due under a Payment Plan.
You may terminate your Subscription at any time through your account settings or by contacting our support team. Please refer to our Refund Policy in Section 3.6. Terminating your account does not entitle you to a refund outside of the initial 14-day refund period and does not absolve you of your obligation to complete all payments under a selected Payment Plan.
Upon termination of your account, for any reason, your right to access and use the Services will immediately cease. You agree that the Company will not be liable to you or any third party for any termination of your access to the Services. The provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, intellectual property provisions (Section 6), disclaimers (Section 8), indemnification (Section 9), limitations of liability (Section 8), and dispute resolution provisions (Section 10)
The Company has made every effort to accurately represent the Services and their potential. However, we do not guarantee that you will get any specific results or earn any money using our ideas, tools, strategies, or recommendations. Nothing on our websites or within the Services is a promise or guarantee of future earnings or specific personal transformation. You expressly agree that your use or inability to use the Services is at your sole risk. You accept, agree, and understand that you are fully responsible for your progress and results from your participation. Any testimonials or endorsements by our customers or audience are not a guarantee of similar results for you.
THE SERVICES PROVIDE INFORMATION AND GUIDANCE RELATED TO PERSONAL DEVELOPMENT, WELLNESS, AND PSYCHOLOGICAL PATTERNS FOR EDUCATIONAL PURPOSES ONLY. THE CONTENT AND SERVICES ARE NOT, AND ARE NOT INTENDED TO BE, A SUBSTITUTE FOR PROFESSIONAL MEDICAL, PSYCHOLOGICAL, OR FINANCIAL ADVICE, DIAGNOSIS, OR TREATMENT. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN, THERAPIST, OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL OR MENTAL HEALTH CONDITION. NEVER DISREGARD PROFESSIONAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ, VIEWED, OR EXPERIENCED WITHIN THE SERVICES.
THE SERVICES AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE COMPANY, ITS OWNERS, OFFICERS, EMPLOYEES, AFFILIATES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, OR DATA, RESULTING FROM: (I) THE USE OR THE INABILITY TO USE THE SERVICES; (II) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES; (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; OR (IV) ANY OTHER MATTER RELATING TO THE SERVICES
IN NO EVENT WILL THE COMPANY’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO THE COMPANY IN THE LAST TWELVE (12) MONTHS, OR, IF GREATER, ONE HUNDRED CANADIAN DOLLARS ($100 CAD)
You agree to defend, indemnify, and hold harmless Internet Marketing Group FlightAce Inc., its owners, officers, employees, contractors, directors, related entities, affiliates, and successors (collectively, the "Company Parties") from and against any and all liabilities, claims, damages,expenses (including reasonable attorneys' fees), and costs arising out of or in any way connected with:
(a) your access to or use of the Services;
(b) your User Content;
(c) your breach or alleged breach of these Terms; or
(d) your violation of any law or the rights of a third party.
The Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in asserting any available defenses. You agree not to settle any matter without the prior written consent of the Company.
These Terms and any action related thereto will be governed by and construed in accordance with the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to its conflict of laws provisions.
(a) For Residents Outside of Quebec: We encourage you to contact us directly to seek a resolution for any dispute. If we cannot resolve the dispute informally, you and the Company agree to resolve any claims exclusively through final and binding arbitration. BY AGREEING TO THESE TERMS, YOU ARE GIVING UP THE RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS, EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT. The arbitration shall take place in Montreal, Quebec.
(b) For Residents of Quebec: Any dispute, claim, or controversy arising out of these Terms will be resolved by a competent court in the district of Montreal, Quebec, in accordance with the laws of Quebec.
This provision applies to residents outside of Quebec. YOU AND THE COMPANY AGREE THAT ANY PROCEEDING, WHETHER IN ARBITRATION OR IN COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
Notwithstanding the above, either party may bring a lawsuit in court for claims of infringement or misappropriation of the other party's intellectual property rights.
These Terms, together with the Privacy Policy, AI Terms, and Community House Rules incorporated by reference herein, constitute the entire and exclusive understanding and agreement between the Company and you regarding the Services, and supersede and replace any and all prior oral or written understandings or agreements between the Company and you regarding the Services.
The Company reserves the right, at its sole discretion, to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on the Services or by sending you an email. Your continued use of the Services after any such change constitutes your acceptance of the new Terms.
You may not assign or transfer these Terms, by operation of law or otherwise, without the Company's prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null. The Company may freely assign or transfer these Terms without restriction.
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in full force and effect.
The failure of the Company to enforce any right or provision of these Terms will not be considered a waiver of those rights.
If you have any questions about these Terms, please contact us at: [legal@enneagramMatrix.com].
